SHERPA invites factory customer service to XT training
At the beginning of June, we were able to welcome our factory customer service partners to the SHERPA headquarters in Ampfing. During the two-day meeting, the service partners were comprehensively trained on the topic XT – the new generation of test benches from SHERPA.
Head of Service Marius Markieton explains: “With the factory customer service, we can support our partners with the ever-increasing competence requirements for workshop equipment and service, especially with regard to the new brake tester directive, which we have implemented to the last detail with the new features in our XT series.”
The training covered all changes to the roller brake tester series, both electrical and mechanical, adjustment and calibration, the new pit protection, the new plate brake tester, service work related to our SHERPA lifting platform and the two new headlight adjustment testing devices, digital and analog, with which we will set new standards in the market and be able to measure and adjust all common headlight models.
Marius Markieton also paid particular attention to the newly developed service tool, as well as the presentation and use of the new visualization software (further information available from the SHERPA sales team).
The fact that so many of the long-standing partners attend the regular meetings at SHERPA and that there is great interest in the new product portfolio fills Head of Service Marius Markieton with pride: “I am glad that we have such a great partner network. The very good cooperation over many years reinforces the quality of the platform that we have created through the factory customer service and everyone involved.”
And so he personally thanked all factory customer service partners from the heart for their great commitment, their competence and the excellent cooperation: “Our partners do a first-class job and offer high quality service. We, in turn, do our best to support them meeting their challenges. With comprehensive expertise in the XT area, the factory customer service is now even more able to react quickly in the market and continue to offer excellent service.”
The commitment of the company management also shows how important the factory customer service is to SHERPA. The SHERPA board team, represented by Frank Preuß, Managing Director and CFO of the German Nexion Group, and Senior Key Account Manager Robin Spaans were also present and open to questions and suggestions.